If you encounter connection issues during the setup of your air purifier with the Blueair App, follow these troubleshooting steps:

• Ensure proximity and power:
  • Make sure your phone, air purifier, and Wi-Fi router are in the same room and close distance during initial setup. Once paired successfully, you can relocate the air purifier.
  • Ensure your air purifier is plugged in and powered on.
• Check App Version:
  • Open your App Store (iOS or Google Play) and update to the latest version of the Blueair app.
• iOSVerify Router Connection:
  • Confirm that your router is on, connected to the internet, and using a 2.4GHz network. Deactivate VPN if active.
• Activate Bluetooth:
  • Enable Bluetooth in your smartphone's settings.