Thank you very much for sharing your feedback with us. We are delighted to hear that your Classic unit is functioning well and successfully connecting to the Wi-Fi network. We sincerely apologize for any inconvenience you experienced during the connection process. Please rest assured that our support team will be reaching out to you shortly to assist further and ensure everything is working smoothly.

Thank you for bringing the filter reset issue to our attention, and we sincerely apologize for the inconvenience caused by the persistent filter light. After installing a new filter, the unit requires a manual reset to register the change; otherwise, the “Filter Replace” indicator may remain illuminated. Our support team will contact you directly with step‑by‑step instructions tailored to your specific model to ensure the indicator is properly reset and your unit operates at optimal performance.