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Total 5 star reviews: 12 Total 4 star reviews: 0 Total 3 star reviews: 4 Total 2 star reviews: 0 Total 1 star reviews: 2
67%would recommend this product
18 reviews
- MGMichael G.Verified Buyer1 month agoRated 1 out of 5 starsTerrible S&H
I’m sure this is another one of those companies that’s trying to reduce packaging material and consequently, their environmental footprint. That all sounds well and good.. They sent the filter in its product box, a very thin cardboard material with no taping on any of the seams, just as if someone pulled the box off of a shelf on a retail store and slapped a mailing label on it. The box was all banged up like people have been playing football with it and it caused dents and impressions on the accordion style filter material. Just put the darn thing in a reasonable sized cardboard box,
shipping it to your customers in a safe, solid and secure manner..
BUBlueair UK1 month agoWe’re sorry to hear about your experience with the Blue Signature Replacement Filter shipment. Your feedback on packaging and delivery condition is important, and we understand how disappointing this must have been. We’ll be sharing this with our team as we continue improving how products are protected in transit. If the filter performance seems affected, please don’t hesitate to reach out to our support team. We’re here to help.
- RARalph A.Verified Buyer19 hours agoRated 1 out of 5 starsI’m having a lot of trouble with my purifier
First, it will not let me connect to Wi-Fi. I moved homes and in my new house I just cannot connect. I’m doing everything the instructions say. Can you give me a number? I can call so I can speak to someone
BUBlueair UK4 minutes agoThank you for sharing your experience. We’re sorry to hear you’re having trouble connecting to Wi‑Fi after moving. The unit is designed for simple, consistent setup and should not cause any hassle. Our support team will be happy to assist you and work with you to resolve the issue.
- EDEileen D.Verified Buyer6 days agoRated 5 out of 5 starsDoes a great job!
I bought the air purifier specifically to deal with smoke from Southern California brush fires. Fortunately, we have not had any fires locally since the purchase. But it does a good job if my husband overheats the olive oil while cooking.
- EMEmily M.Verified Buyer2 weeks agoRated 5 out of 5 starsLove it!
Exactly what I wanted. Works wonderfully and looks snazzy
- MEMichael E.Verified Buyer2 weeks agoRated 3 out of 5 starsHard to tell
I have been running my device for about a month and I really do not notice any change in my air as some describe. The machine periodically reports bad air then clears it but I do not notice any changes.
BUBlueair UK2 weeks agoThank you for sharing your experience with us. We regret to learn that the improvement in air quality has not met your expectations. Kindly be informed that all our units are equipped with filters designed to capture airborne particles as small as 0.1 microns; however, the effectiveness may vary depending on the size of the room. Our support team will contact you shortly to offer further assistance.