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Warranty

Looking to extend your purifier's warranty?

To extend the Limited Warranty, simply complete the product registration form in the "My units" section of your customer account within 60 days of purchase.

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Limited Warranty Coverage Overview

Blueair Product Family Warranty 
2-in1 Purify + Humidify 3 years
Blue Pure, Blue Pure Auto
2 years
Blue Pure Max
3 years
Classic
5 years
Classic Pro
5 years
ComfortPure 3-in-1
3 years
DustMagnet
5 years
InvisibleMist Humidifier
3 years
Pro
5 years
Protect
5 years
Filters
Not Applicable

Obtaining warranty service

In the event of a malfunction or failure of your Blueair air purifier, please contact your local dealer or Blueair directly for further assistance. You can reach our Customer Experience Department here. In the event of a malfunction or failure of your Blueair device, please contact your local dealer or Blueair directly for further assistance. The warranty exchange process will follow the below steps:

Step 1. Contact Blueair customer experience department here regarding the device experiencing technical failure and we will provide troubleshooting assistance.

Step 2. If troubleshooting assistance does not resolve the issue, a customer experience agent will confirm the device’s warranty eligibility (proof of purchase is required if purchased from a 3rd party).

Step 3. If your device is within the warranty period, a warranty exchange device will be shipped, and a return shipping label will be provided to return the defective device to a Blueair warehouse.

Your Warranty remains in effect only if your Blueair air purifier:

  • Is operated in accordance with the instructions provided.
  • The air purifier’s filter has been replaced within Blueair’s recommended time frame for the specific unit of ownership (proof of purchase required)
  • Is connected to a proper power supply (see voltage label on machine).
  • Shows no evidence of tampering, mishandling, neglect, accidental damage, modification, abuse, or misuse.
  • Your Limited Warranty registration has been completed.
  • Limited Warranty is non-transferable and only applies to the original owner.
  • Warranties are not available from third-party resellers.

Blueair filters

Blueair warrants that your Blueair filters will be free from defects in material or workmanship for (30) days from the date of purchase provided that you have used the filters according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. Within the first (30) days Blueair will replace a defective filter at no charge to you and cover any shipping charges. The Limited Warranty covers normal use only. Blueair Limited Warranty is non-transferable.

Limitation or liability and remedies

This Limited Warranty is provided by Blueair Inc. BLUEAIR AB DISCLAIMS ANY EXPRESS LIMITED WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED LIMITED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, BLUEAIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from Sate to State. Limited Warranty provisions may vary from country to country. For details, please refer to the detailed Limited Warranty conditions provided by the Blueair distributor in your country of purchase.

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